In case of a flight delay or cancellation, please let us know as soon as possible. We will try our best to delay our departure as long as it does not affect the schedule. We highly recommend arriving a day early and purchasing trip insurance in the event there are issues with your travel plans or you have to cancel. We will provide you a contact phone well in advance of your departure.

In the event you have delays in your travels please contact us as soon as possible. The U.S. Reservations Office can take your calls Monday thru Friday 9:00am-5:00pm EST at 800.327.9600 (U.S. and Canada) or 954.734.7111. Outside of business hours you can contact the boat directly.